Who is Alorica and what they do?

Alorica is a leading provider of business process and customer satisfaction outsourcing solutions that span the entire customer life cycle.

Formerly Alorica known as West at home is the virtual customer support (VCS) that hire an executive to handle inbound call, chat and email from their convenient place home.

Alorica the World’s largest provider of customer experiences to North American Consumer. The presence of this company in 14 countries, 130 locations over 100,000 employees Worldwide also they serve more than 200 major clients worldwide i.e wireless providers, healthcare, banks, largest retailers, car manufactures, utility companies and airline.

Alorica job responsibilities for executive work at home.

Alorica employees do various work from their home. Such as technical support, customer service, online live chat etc. And the main good part of this company is they provide paid training to enhance your ability to help their clients.

How much company payout?

Alorica pay to their executives usually starting rate is $8.25 per hour after that completing training the rate goes up to $9 per hour. In some cases, their customer will pay per minute of conversation which is $0.12 to $0.30 ( It depends on company requirement) which is not grantee amounts.

Work schedule at Alorica.

The company have 24×7 customer support so if you want to join this company and earn a good amount of money from your home you need to be flexible with rotational shifts.

Requirements to work for Alorica at home.


You must be 18 years old with the minimum qualification required a high school diploma or GED. Also, you have good command over English (spoken & write) and resolving ability matters in the best interest of both the customer and the company as well.

Technical requirements:-

The following technical requirements that are specified on its official site that you must meet:-

  • Computer type: PC compatible (not Macs)
  • Internet browser: Internet explore 10.0 or higher
  • Monitor size: 17 inc or more
  • Minimum Ram: 1 GB or more
  • Minimum version OS: Windows Vista, Windows 7, Windows 8 and Windows 8.1
  • Minimum processor speed: 1GHZ (1000 MHz) or better on the multicore processor or 1.4 GHZ (1400 MHz) on signal core processor
  • Minimum graphic resolution: 1024 x 768
  • Sound card with speakers or headphones for training audio (a headset connected to your phone is required during call processing).
  • Internet connection: DSL, cable or fiber optics ( without dial-up, satellite or 4G wireless connections)

Employee benefits and peaks:

There are several benefits that provide Alorica to their employees like growth opportunities they provide internal job posting (IJP) promoting internal talent.

Working locally from your convenient home and be a part of worldwide operations.

The flexibility you can choose an option open with opportunities to work for full time or part-time positions and also the company has to provide referral bonuses so you can invite your friends and family to work along with you in this organisation and you earn extra amount for referral.

If you excited and want to be a part of Alorica, please visit its official site here https://alorica.com/careers